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Available Documents
Service Bulletin – VR Headset Troubleshooting
Service Bulletin – Loose Gatling Light Assembly
Service Bulletin – Avoid Harness Cross-Connection (Urgent)
Service Bulletin – Headset Convoluted Split Tubing Kit
Service Bulletin – Headset Rack Hardware Improvement Kit
Cabinet Assembly Video
Experiencing headset tracking or connection issues?
- Install the latest software (v1.03)
- Switch to “RECURRING” calibration mode (Test Menu => Calibration => Headset Calibration Settings: RECURRING)
- Detailed troubleshooting steps: Service Bulletin
How to enable the Virtual Marquee
- Enter the “Test Menu” using the test bracket located inside the right door underneath the monitors
- Select “System Settings” from the Main Menu
- Once in the “System Settings” menu select “Virtual Marquee” to toggle the virtual marquee on/off